{"id":9057,"date":"2026-10-29T13:06:24","date_gmt":"2026-10-29T13:06:24","guid":{"rendered":"https:\/\/boskapszczola.whglqtktud.cfolks.pl\/regulations\/"},"modified":"2026-10-29T13:06:24","modified_gmt":"2026-10-29T13:06:24","slug":"regulations","status":"publish","type":"page","link":"https:\/\/boskapszczola.pl\/en\/regulations\/","title":{"rendered":"Regulations"},"content":{"rendered":"\n<p class=\"boska-intro-text wp-block-paragraph\"><b>TERMS AND CONDITIONS OF THE ONLINE STORE<\/b><b><br\/>divine bee<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><strong>1. GENERAL PROVISIONS<\/strong><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">1 The <i>Divine Bee<\/i> online store, operating at\u00a0address: https:\/\/www.boskapszczola.pl, is run by Natalia Martin conducting business activity under the name: <i>BOSKA pszczo\u0142a Natalia Martin<\/i>, with\u00a0registered office in Gol\u0119bie 39, 06-150 \u015awiercze, operating under\u00a0NIP number: 6652717218 , REGON: 389049772.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) These Regulations of the online store determine the principles of making purchases in\u00a0online store www.boskapszczola.pl, and\u00a0in particular, the principles and\u00a0mode of conclusion of distance sales contracts through the Store, as well as the procedure for complaints and the procedure for withdrawal from the contract by the Consumer.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">3. to the\u00a0extent of the Services provided electronically, these Regulations are the regulations referred to\u00a0in\u00a0art. 9 of the Act on\u00a0provision of services by electronic means of\u00a0July 18, 2002 (i.e.    <i>Journal of Laws from\u00a02020, item 344   <\/i>, with\u00a0as amended).<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">4 The Regulations are addressed to all Customers of the Store. All Customers are obliged to familiarize themselves with\u00a0provisions of the Regulations, before making a purchase.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(5) Each customer is obliged to comply with the provisions of the Regulations. Sales are made on the basis of the version of the Terms and Conditions in force at\u00a0at the time of placing an order.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(6) Each Customer has the opportunity to get acquainted with\u00a0Regulations at\u00a0any time by clicking on the Store\u2019s website wwww.boskapszczola.pl at\u00a0hyperlink \u201cwww.boskapszczola.pl\/regulamin\u201d. The Regulations can be downloaded and\u00a0printed at\u00a0any time.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">7. all information contained on the website of the Store <i>BOSKA pszczo\u0142a<\/i> relating to products (including\u00a0prices), do not constitute an offer in\u00a0within the meaning of Article 66 of the Civil Code of\u00a0of April 23, 1964 (ie.    <i>Journal of Laws from\u00a02020, item 1740   <\/i>, with\u00a0as amended), but an invitation to conclude a contract, in\u00a0accordance with Article 71 of the Civil Code of\u00a0of April 23, 1964 (i.e.    <i>Journal of Laws from\u00a02020, item 1740   <\/i>, with\u00a0as amended). The Customer, by sending the Order Form, makes an offer to purchase the indicated Goods for the price and\u00a0under the conditions specified in\u00a0description.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>2 DEFINITIONS<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>Regulations<\/b> \u2013 this set of regulations organizing the rules of use of\u00a0Store Services by Customers.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Consumer<\/b> (contracts concluded before January 1, 2021) \u2013 a natural person, making a civil contract through the Store, not directly related to\u00a0his business or\u00a0professional activity.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Consumer<\/b> (contracts concluded from January 1, 2021) \u2013 the following are considered to be Consumers:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>a natural person making a civil law contract through the Store, not directly related to\u00a0his business or\u00a0professional activity \u2013 the so-called \u201c<b>Consumer <i>sensu stricto<\/i><\/b>\u201c.<\/li>\n<\/ul>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">and<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>a natural person who enters into a civil contract through the Store, directly related to\u00a0his\/her business, when the\u00a0content of this contract shows that it does not have a professional character for this person, resulting in\u00a0particular from\u00a0the subject of his\/her business activity, made available on the basis of the provisions of\u00a0Central Register and\u00a0Information<b>on<\/b>\u00a0Economic Activity \u2013 the so-called \u201c<b>Entrepreneur on the rights of the Consumer<\/b>\u201c.<\/li>\n<\/ul>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">For the purposes of these Regulations, it is assumed that, in\u00a0, in the absence of a distinction between the two groups of entities indicated, the Regulations refer to both Consumers stricto sensu and Entrepreneurs on the rights of Consumers.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Customer<\/b> \u2013 a natural person (including a Consumer) who is at least 13 years old (provided that he\/she has obtained the consent of the legal representative), a legal person and an organizational unit that is not a legal person, to which special regulations grant legal capacity, who uses\u00a0Services provided by the Store.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Order Form<\/b> \u2013 a Service available on the Store\u2019s website, by means of which the Customer may make a purchase, in\u00a0particular by adding Goods to the Cart and specifying certain terms and conditions of the Sales Agreement, among others the method of delivery and\u00a0payment.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Shopping <b>Cart<\/b> \u2013 an element of the Store, in\u00a0which the Goods selected by the Customer are visible, and in\u00a0which the Customer has the possibility to determine and\u00a0modify the Order data, in\u00a0including the quantity of the purchased Products.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Store<\/b> \u2013 an Internet service, belonging to the Seller, available at\u00a0domain: https:\/\/robertproch.org, through which the Customer can purchase Goods from the Seller.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Vendor<\/b> \u2013 <i>BOSKA pszczo\u0142a Natalia Martin <\/i>of\u00a0located in Gol\u0119bie 39, 06-150 \u015awiercze, NIP: 6652717218, REGON: 389049772, who, while carrying out a gainful or\u00a0professional activity, offers sales via its website.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Goods<\/b> \u2013 a movable thing traded between the Store and\u00a0Customer, the terms of sale of which are specified in the Order Form.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>Contract of<\/b> sale \u2013 a contract for the sale of Goods at a distance concluded by the Customer through the Store, usually through the Order Form.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>3. RECEIVING AND\u00a0PROCESSING OF ORDERS<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(1) The condition for the use of\u00a0Store is to read\u00a0these Regulations and\u00a0accept them. By placing an order, the Customer accepts the content of the Regulations.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) Orders from Customers are accepted by means of a sent Order Form, made through the website: www.boskapszczola.pl or\u00a0by e-mail to sklep@boskapszczola.pl, 7 days a week\u00a0, 24 hours a day.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">3.\u00a0The order of the Goods is carried out by selecting the Goods in which the Customer is interested, clicking on the \u201cADD TO CART\u201d button, located next to the description of the Goods, and\u00a0then, from\u00a0the \u201cCART\u201d level, located in\u00a0tab of the Store, filling in the Order Form, including selection of the form of delivery and\u00a0payment or selection of the payment on delivery option, if available for the selected Goods, and\u00a0then clicking on confirmation of the purchase.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">4 Entrepreneurs, considered to be so-called Entrepreneurs on the rights of consumers (see the definition of \u201cConsumer\u201d in\u00a0these Regulations), entering into contracts after January 1, 2021, will have to indicate, already at\u00a0the moment of ordering the Goods, that the purchase is not of a professional nature for them.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(5) After placing an order, the customer receives a confirmation of the placed order to his e-mail address, provided in\u00a0Order Form.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(6) After the customer receives confirmation of acceptance of the offer, the process of execution of the order by the Seller begins, whereby:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">a. in\u00a0in the case of an order paid on delivery \u2013 begins at most on the next business day, after its confirmation by the Seller.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">b. in\u00a0in the case of an order paid by traditional transfer \u2013 begins after the payment for the placed order is credited to the Store\u2019s bank account.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">c) in\u00a0in the case of placing an order payable\u00a0by card: the order processing time is calculated from the moment of positive authorization of payment.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">7 Orders placed at\u00a0Store are processed during\u00a0hours of operation of the Store (on working days, Monday through Friday, at\u00a0hours, from 9:00 a.m. to 5:00 p.m. Orders placed on\u00a0working days after 5:00 p.m., on\u00a0Saturdays, Sundays or\u00a0holidays, will be processed on the next working day.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">8 The Customer will receive a message about\u00a0acceptance of the order for execution, which is understood as the Seller\u2019s statement about\u00a0acceptance of the offer. From\u00a0the moment of its receipt, by the Customer, the Contract of Sale is concluded.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">9. a VAT invoice is issued for each order and sent to the customer\u2019s e-mail address.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">10. the available means of communication of the Customer with\u00a0Store is: e-mail \u2013 sklep@boskapszczola.pl<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">11.The price specified in\u00a0order is the total value that the Customer is obliged to pay (gross price). It includes the tax due. The cost of delivery is not included in\u00a0price, as it depends on the method of delivery of the purchase chosen by the Customer.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">12. the Seller reserves the right to change prices located in\u00a0Store, introduce new Goods for sale, carry out and\u00a0cancel promotional actions, or make changes in\u00a0them, in accordance with\u00a0applicable laws.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(13) If the Consumer will be required to pay more than the agreed price, described in\u00a0the previous paragraph, the Shop will immediately inform the Consumer about\u00a0this fact, explaining the reason for the price difference. The Consumer will be charged with additional costs only after obtaining the express consent of the Consumer.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>4. DELIVERY AND\u00a0TRANSPORTATION COSTS<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">1. the execution of shipping of the order in\u00a0Store is carried out through:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">\u2013 InPost parcel machines<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">\u2013 InPost courier<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) Orders placed at\u00a0Store are processed only on\u00a0business days. Orders placed on\u00a0Saturdays, Sundays and\u00a0holidays will be fulfilled on the nearest business day.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">3. waiting time for delivery is usually: 3 working days. The waiting time consists of the processing time of the order, and\u00a0so the completion of the Goods for the order and the expected delivery time, which is from 24 hours, in\u00a0case of Poland.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">4 The seller is not responsible for delays resulting from\u00a0the fault of the carrier.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(5) When receiving a shipment delivered by a courier, the Customer should\u00a0his presence carefully check the contents and\u00a0the completeness of the shipment, the condition of the outer packaging and the condition of the ordered Goods. In\u00a0case of damage to the shipment, the Customer should draw up a damage report with\u00a0the courier, in\u00a0two identical copies signed by the Customer and\u00a0the courier.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>5. PAYMENT PROCESSING<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">1. the entity providing online payment services is Blue Media S.A. and Przelewy 24 (PayPro S.A)<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">2. in\u00a0within the operation of the Store the following forms of payment are available:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">A. Traditional transfer<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">B. Fast online transfers<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">C. BLIK<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">D. Payment cards:<br\/>* Visa<br\/>* Visa Electron<br\/>* Mastercard<br\/>* MasterCard Electronic<br\/>* Maestro.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">E. Pay Pal<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(3) The customer who has chosen the option of payment by bank transfer is obliged to pay for the order placed, within\u00a0up to five (5) working days, from the date of placing the order. In\u00a0otherwise, the Seller\u2019s offer is not binding and\u00a0the order is removed from\u00a0the system. In\u00a0title of payment it is sufficient to provide only the number of the order being placed. It is possible to extend the deadline for payment, with prior notification of\u00a0this fact to the Store staff.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>6 ADVERTISEMENT<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">1. the Seller shall be liable\u00a0under warranty for physical and\u00a0legal defects of the Goods, to the\u00a0extent specified in\u00a0art. 556 and\u00a0subsequent of the Civil Code Act of\u00a0April 23, 1964 (i.e.    <i>Journal of Laws from\u00a02020, item 1740   <\/i>, with\u00a0as amended).<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) Physical defect of the Goods consists in non-compliance of the sold Goods with\u00a0the contract, which occurs when:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>The goods do not have the properties that they should have from\u00a0due to the purpose of the contract, resulting from\u00a0circumstances or\u00a0purpose;<\/li>\n\n\n<li>The goods do not have the properties about\u00a0which the Seller assured the Customer;<\/li>\n\n\n<li>The goods are not suitable for the purpose, about\u00a0which the Customer informed the Seller at the conclusion of the contract, and\u00a0the Seller did not object to such purpose;<\/li>\n\n\n<li>The goods were issued to the customer in\u00a0incomplete condition.<\/li>\n<\/ul>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(3) A legal defect in the Goods occurs when the Goods are owned by a third party or are encumbered by a right of a third party, when the restriction in\u00a0use or\u00a0disposition results from\u00a0decision or\u00a0ruling of a competent authority.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(4) In\u00a0the case of the Consumer, public assurances of the manufacturer or\u00a0the entity that places the Goods on the market, within\u00a0the scope of its business activity, or\u00a0which presents itself as the manufacturer, shall be treated equally with\u00a0assurances of the Seller. However, the Seller shall not be liable when such assurances did not know or could not have known them, or when such assurances\u00a0could not have influenced the Consumer\u2019s decision to\u00a0conclude the contract of sale, and\u00a0also when the content of such assurances was corrected before the conclusion of the contract of sale.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">5. the Seller shall be liable from\u00a0under the warranty, if the physical defect is discovered before the expiration of two years from the date of delivery of the item to the Customer.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(6) In\u00a0case of a Consumer, when a physical defect is discovered before the expiration of one year from the date of delivery of the Goods, it is presumed that the defect or\u00a0its cause existed at\u00a0the time of delivery of the Goods.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(7) If the buyer is a Consumer, and\u00a0the physical defect was discovered before the expiration of one year from the date of delivery of the sold thing, it is presumed that the defect or\u00a0its cause existed at\u00a0the moment the danger passed to the buyer.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(8) If the Goods have a defect, the Customer may make a statement about\u00a0reducing the price or withdrawing from the contract, unless the Seller immediately replaces the defective Goods with defect-free ones or removes the defect. This limitation\u00a0does not apply if the Goods have already been replaced or\u00a0repaired by the Seller, or the Seller has failed to comply with the obligation to replace the Goods with defect-free or\u00a0remove the defect.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(9) If the Goods have a defect, the Customer may also request to replace the item with a defect-free one or to remove the defect.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">10. the Consumer may, instead of the removal of defects proposed by the Seller, demand the replacement of the Goods with defect-free ones, or instead of the replacement of the Goods demand the removal of the defect, unless bringing the Goods into conformity with\u00a0the agreement in\u00a0the way chosen by the Consumer is impossible or would require excessive costs in\u00a0comparison with\u00a0the way proposed by the Seller.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">11 The customer may not withdraw from the contract if the defect is insignificant.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">12 Complaints about the Goods, may be made:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">a. in writing, to the Seller\u2019s registered address;<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">b. by e-mail, to: sklep@boskapszczola.pl<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">13 The complaint should include:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">a. data of the person making the complaint (name and\u00a0name, mailing address, optionally \u2013 e-mail address and\u00a0contact phone number);<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">b. indicating the reason for the complaint and the content of the request;<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">c. the Order number, as shown in\u00a0confirmation of acceptance of the Order;<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">d. the original or\u00a0copy of the proof of purchase (invoice) may facilitate the filing of a claim, but is not necessary to file a claim.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">14. the Customer, exercising the rights under\u00a0warranty, shall deliver the defective Goods, at the Seller\u2019s expense, to the address:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">15. the Seller undertakes to respond to the complaint within\u00a0fourteen (14) days from the date of its receipt.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(16) If the complaint is justified, the Seller undertakes to replace the defective Goods with defect-free Goods or\u00a0remove the defect within\u00a0fourteen (14) days from the date of the Customer\u2019s complaint.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">17. in\u00a0case of effective withdrawal from the contract, the Seller undertakes to refund the payment within\u00a0a period of fourteen (14) days, from the date of receipt of the withdrawal from the contract, with\u00a0reservation that the refund of payments will not take place until the Goods from\u00a0are received back or\u00a0the Client provides proof of their return.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(18) If there is a need for a refund for a transaction made by a customer with a payment card, the seller will make the refund to the bank account assigned to the payment card of the ordering party.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(19) If the Consumer demanded replacement of the item or\u00a0removal of the defect or made a statement about\u00a0price reduction, specifying the amount by\u00a0which the price is to be reduced, and\u00a0the seller did not respond to this demand within\u00a0fourteen (14) days, it is considered that the demand\u00a0considered justified.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(20) A claim for\u00a0removal of a defect or\u00a0replacement of Goods with defect-free Goods shall be time-barred with\u00a0the expiration of one (1) year from the date of discovery of the defect. In\u00a0the case of a Consumer, the statute of limitations shall not end before the expiration of two (2) years.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(21) The above provisions do not exclude the Seller\u2019s ability to provide a warranty for the purchased Goods, which is provided for in separate warranty regulations.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>7. RIGHT OF WITHDRAWAL<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(1) A consumer who has entered into a distance or off-premises contract has the right to withdraw from the contract without giving any reason within 14 days.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">In accordance with\u00a0law on\u00a0consumer rights from\u00a0on May 30, 2014. (i.e.   <i>Journal of Laws from\u00a02020, item 287   <\/i>, with\u00a0as amended), the Consumer may withdraw from the contract of sale of the Goods purchased at\u00a0Store, without giving any reason, by submitting an appropriate statement in writing, within\u00a0a period of fourteen (14) days, counting from the date of issuance of the Goods (i.e. from the date of receipt of the Goods by the Consumer). In order for the Consumer to meet this deadline, it is sufficient to send the statement, before its expiration.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) The consumer may withdraw from the contract by submitting a statement to the Seller about\u00a0withdrawal from the contract. A model statement is attached as Appendix No.\u00a01 to these Regulations.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">3. the statement about\u00a0withdrawal from the contract should be sent to: sklep@boskapszczola.pl<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(4) The consumer shall return the Goods to the Seller in\u00a0within fourteen (14) days from the day\u00a0on which he withdrew from the contract. To meet the deadline it is sufficient to send back the Goods before its expiration.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(5) Return of Goods shall be made to the Seller\u2019s address: Go\u0142\u0119bie 39, 06-150 \u015awiercze<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(6) The Seller, within\u00a0fourteen (14) days, from the date of receipt of the statement of\u00a0withdrawal from the contract, will return to the Consumer all payments made by the Consumer, in\u00a0including the cost of delivery of the Goods, but the return of payments will not take place until the receipt of the Goods from\u00a0return or\u00a0delivery by the Consumer of proof of their return.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">7 The seller will refund the payment using the same method of payment used by the Consumer.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(8) The consumer shall bear the cost of returning the Goods to the Seller.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">9 The right of withdrawal from the Sales Contract is not available to the Consumer in\u00a0with respect to the contract:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>in which the subject of the service is a non-refabricated item, produced to the Consumer\u2019s specifications or\u00a0serving to meet his individualized needs;<\/li>\n\n\n<li>in which the object of performance is a perishable item or\u00a0having a short shelf life;<\/li>\n\n\n<li>in which the subject of the service is an item delivered in\u00a0sealed packaging, which cannot be returned after opening the packaging from\u00a0for health or\u00a0hygienic reasons, if the packaging has been opened after delivery;<\/li>\n\n\n<li>in which the subject of performance are things which, after delivery, from\u00a0due to their nature, are inseparably connected with\u00a0other things;<\/li>\n\n\n<li>in which the subject of performance is sound or\u00a0visual recordings or computer programs delivered in\u00a0sealed packaging, if the packaging was opened after delivery;<\/li>\n\n\n<li>for the supply of daily newspapers, periodicals or\u00a0magazines, with\u00a0the exception of the\u00a0subscription contract;<\/li>\n\n\n<li>in which the price or\u00a0remuneration depends on fluctuations in the financial market over which the trader does not control, and\u00a0which may occur before the deadline for withdrawal;<\/li>\n\n\n<li>for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Consumer before the expiry of the deadline for withdrawal from the contract and\u00a0after the trader has informed him about\u00a0the loss of the right of withdrawal;<\/li>\n<\/ul>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(10) The right of withdrawal from a contract concluded at a distance shall not be granted to an entity other than a Consumer, in\u00a0the meaning adopted for the purposes of these Regulations (see definition of \u201cConsumer\u201d).<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>8. OUT-OF-COURT DISPUTE RESOLUTION<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(1) In\u00a0, if the complaint procedure fails to produce the result expected by the Consumer, the Consumer may use, among other things:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>Mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which you should apply to\u00a0for\u00a0mediation. As a rule, the procedure is free of charge. A list of Inspectorates can be found at\u00a0: https:\/\/www.uokik.gov.pl\/wazne_adresy.php#faq595.<\/li>\n\n\n<li>Assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application for\u00a0consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at\u00a0: https:\/\/www.uokik.gov.pl\/wazne_adresy.php#faq596.<\/li>\n\n\n<li>Free assistance from the city or\u00a0district consumer ombudsman.<\/li>\n\n\n<li>ODR\u2019s online platform available at\u00a0: http:\/\/ec.europa.eu\/consumers\/odr\/.<\/li>\n<\/ul>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) This chapter entitled \u201cOut-of-court dispute resolution\u201d does not apply to one category of persons, described in\u00a0these Regulations as Consumers, the so-called \u201cEntrepreneurs on the rights of consumers\u201d, which came into\u00a0force for contracts concluded from January 1, 2021. In view of this, for all contracts, the chapter applies only to entities belonging to the so-called category of Consumer sensu stricto.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>9. PROTECTION OF PERSONAL DATA<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">1. the Customer, by placing an order, agrees to the processing, provided by him, of his personal data, for\u00a0the purpose of processing and\u00a0handling the order, by the Seller, who is also the administrator of personal data, within the meaning of\u00a0art. 7 of the Regulation of the European Parliament and\u00a0of the Council (EU) 2016\/679 of\u00a0April 27, 2016 on\u00a0the protection of natural persons in\u00a0connection with\u00a0processing of personal data and\u00a0on the free flow of such data and repealing Directive 95\/46\/EC (General\u00a0Data Protection Regulation), OJ L 119, 4.5.2016, p. 1-88.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) The administrator of personal data, provided by the Customer, when using\u00a0Store, is the Seller.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(3) Personal data, located in\u00a0database of the Seller, shall not be transferred to entities that do not participate in\u00a0implementation of the Sales Agreement.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">4 The customer in accordance with\u00a0art. 15 of the Regulation of the European Parliament and\u00a0of the Council (EU) 2016\/679 of\u00a0April 27, 2016 on\u00a0the protection of natural persons in\u00a0connection with\u00a0processing of personal data and\u00a0on the free flow of such data and repealing Directive 95\/46\/EC (General Regulation on\u00a0data protection), OJ L 119, 4.5.2016, p. 1-88 has the right to access his\/her personal data, may request their correction or\u00a0deletion. The Vendor provides each Customer with the right to control the processed personal data.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(5) The provision of personal data is voluntary, however, the lack of consent to the processing of personal data prevents the execution of the Customer\u2019s order.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">6 Detailed information on\u00a0personal data and\u00a0privacy protection is included in\u00a0the \u201cPrivacy Policy\u201d tab on the Store\u2019s website.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b><br\/>10. FINAL PROVISIONS<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">1 The Regulations set out the rules for the conclusion and\u00a0execution of the Agreement for the sale of Goods located on the website of the Store.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(2) The sales contract is concluded between the Customer and\u00a0Seller.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">3. the Regulations are available to all customers in\u00a0electronic version on the website of the Store<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(4) In order to be able to use\u00a0Store Services, it is necessary to have equipment that allows access to the Internet and an Internet browser that allows the display of web pages, as well as to provide an e-mail address to send information, concerning the implementation of the order.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">5 It is forbidden for all persons,\u00a0including customers, to post unlawful content on the Store\u2019s website.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">6.\u00a0matters not regulated by these Regulations shall be governed by the relevant provisions of generally applicable law.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(7) The Regulations do not exclude and do not limit any rights of the Customer, being a Consumer, which he is entitled to under mandatory provisions of law. In\u00a0case of a contradiction between the provisions of the Regulations and\u00a0mandatory provisions of law granting rights to consumers, these\u00a0provisions shall take precedence.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">(8) In\u00a0the event that any\u00a0provision of these Terms and Conditions is or\u00a0should become invalid or\u00a0ineffective, the validity of the entire Terms and Conditions in\u00a0the remainder shall not be affected. In\u00a0such case, the Parties shall replace the invalid or\u00a0ineffective provision with another provision that reflects the intended economic purpose as closely as possible. Accordingly, this applies\u00a0also to any gaps in\u00a0the Terms and Conditions.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Appendix 1: Form of withdrawal by the <i>Consumer stricto sensu<\/i> and <i>the Entrepreneur on the rights of the Consumer<\/i> from the concluded contract<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">City: ___________, on: __________ r.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Consumer\/Entrepreneur on the rights of the Consumer:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Name and\u00a0name: ________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Address: ________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">E-mail: ________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Tel: ________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Entrepreneur:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Name:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Address:<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><b>FORM OF WITHDRAWAL BY THE CONSUMER OR\u00a0ENTREPRENEUR ON THE RIGHTS OF THE CONSUMER FROM THE CONTRACT FOR\u00a0PROVISION OF SERVICES<\/b><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Hereby, acting pursuant to Article 27 of the Law on\u00a0consumer rights of\u00a0on May 30, 2014. (i.e.    <i>Journal of Laws from\u00a02020, item 287   <\/i>, with\u00a0as amended), as\u00a0reads:<br\/>Article 27 of the Law on\u00a0consumer rights<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><i>A consumer who has concluded a contract at a distance or\u00a0off-premises may, within\u00a014 days, withdraw from the contract without stating a reason and\u00a0without incurring costs, with\u00a0exception of the costs specified in\u00a0art. 33, art. 34(2) and\u00a0art. 35.    <\/i><\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">I inform about\u00a0withdrawal from the contract, concluded on _______________, consisting of:<br\/>___________________________________________________________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">___________________________________________________________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">In connection with\u00a0above, I kindly request\u00a0to refund the following monetary amount, resulting from\u00a0withdrawal: ______ PLN (in words: _________________________________), which should be transferred to the following bank account number: _________________________.<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">Best regards,<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\">__________________<\/p>\n\n\n<p class=\"boska-intro-text wp-block-paragraph\"><i>(handwritten signature of the Consumer\/Entrepreneur on the rights of the consumer)<\/i><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS OF THE ONLINE STOREdivine bee 1. GENERAL PROVISIONS 1 The Divine Bee online store, operating at\u00a0address: https:\/\/www.boskapszczola.pl, is run by Natalia Martin conducting business activity under the name: BOSKA pszczo\u0142a Natalia Martin, with\u00a0registered office in Gol\u0119bie 39, 06-150 \u015awiercze, operating under\u00a0NIP number: 6652717218 , REGON: 389049772. (2) These Regulations of the online [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9057","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/pages\/9057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/comments?post=9057"}],"version-history":[{"count":0,"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/pages\/9057\/revisions"}],"wp:attachment":[{"href":"https:\/\/boskapszczola.pl\/en\/wp-json\/wp\/v2\/media?parent=9057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}